The Counterfeit Conundrum:
Analyzing Global Consumer Realities in Online Marketplaces

IPR Center | Arlington, VA
September 20, 2023

Join us for this event and the release of our Global Anti-Counterfeiting Consumer Survey results.

We are hosting a one-day event to share the most interesting findings and insights from our survey, to ignite the discussion on how to effectively educate consumers about the risks of counterfeiting.  

USPTO Director Kathy Vidal will be a keynote speaker and IPR Center Director Jim Mancuso will also give opening remarks.  We will have several panels focused on consumer behavior and consumer impact of counterfeit purchases.  Our survey launch will include a 2 hour in-depth session discussing the findings.  

At the Center for Anti-Counterfeiting and Product Protection, we believe that consumer issues are of utmost importance for our research, education, and outreach activities, in addition to protecting the rights of brand owners.  Understanding what consumers are purchasing online and why, as well as the ultimate impact of those choices is critical.

Obtaining data to better understand the dynamics behind these consumer perceptions and purchasing choices was an urgent first step in these efforts. Our research team from MSU’s Department of Advertising and Public Relations surveyed consumers from 17 different countries to examine the prevalence of counterfeit behavior and associated perceptions (descriptive analytics) and what predicts non-deceptive and deceptive purchase, as well as future purchase intentions (predictive analytics) within the context of online marketplaces. In the report we will release in September, the research team will share not only an overview of their findings, but actionable insights for those working to protect both consumers and brand owners.

The survey report includes global and country-specific differences in consumers’ beliefs and behaviors related to counterfeiting. We will detail how often consumers purchase counterfeit goods online and their perceptions about counterfeiting. We will also illustrate how demographic characteristics and counterfeit perceptions, attitudes, and threat assessments (psychographic attributes) impact counterfeit purchase behaviors. Additionally, through a global segmentation analysis, we will share the commonalities and differences among counterfeit non-buyers, occasional buyers, and frequent buyers. Attendees will gain clear, actionable steps to reduce counterfeiting and protect consumers, whatever their role in brand protection, policy, or law enforcement efforts. 

Our full report, available for purchase on September 19, will include deep dives into each country surveyed and its consumers. Attendees of the event will be emailed a special discount code to purchase the PDF report.

The event will not be live-streamed or recorded.

Interested in additional training in brand protection? Join us for one or both of our executive trainings on Tuesday, September 19, 2023. More information coming soon!

*the report is free to government and academics. Please contact Sara Heeg to learn how to obtain the report.

Agenda

AGENDA

PRE-CONFERENCE TRAINING
Tuesday, September 19

1:00p – 2:45p
The Basics of Brand Protection

Executive Training Session Facilitator:
Kari Kammel, Director, A-CAPP Center and Adjunct Professor, College of Law, MSU
(BIO)

This live in person course is designed for those that have little to no background in brand protection or anti-counterfeiting and are looking for a crash course to understand the main issues impacting brands and consumers today and can serve as a baseline to taking later courses in the A-CAPP Center brand protection professional certificate. Topics include:

  • What is trademark counterfeiting and where is it occurring?
  • How does trademark counterfeiting impact brands and consumers?
  • What are some other areas of overlap with counterfeiting that should be addressed in brand protection?
3:00p – 4:45p
Using Theory-Informed Research to Educate Consumers about Counterfeit Risks

Executive Training Session Facilitators:
Saleem Alhabash, Associate Professor of Public Relations and Social Media, Advertising & Public Relations, MSU
(BIO)
Pat Huddleston, Professor of Retailing, Advertising & Public Relations, MSU
(BIO)

Experts in consumer behavior and media psychology will lead this two part executive training.

  • Communicating to Consumers about Counterfeits: Evidence-Based Strategies for Awareness-Raising and Attitude/Behavior Change
    An overview of anti-counterfeiting consumer education by highlighting theory-driven and evidence-based approaches to raising consumers’ awareness about the dangers of buying counterfeit products and changing their attitudes and behaviors toward counterfeit purchase.
  • From Insights to Strategies: Leveraging Insights from the A-CAPP Global Consumer Survey to Educate Consumers about Counterfeiting Risks
    An overview of actionable insights from the 2023 A-CAPP Global Consumer Survey, where participants will engage in interactive exercises of leveraging data-driven approaches to awareness-raising and attiitude/behavior change interventions and strategies to effectively change consumers’ attitudes toward the purchase of counterfeit product.
6:30p – 9:30p
Networking Reception

Virtue Grain and Feed
Clipper Room
106 S. Union Street
Alexandria, VA 22314

CONFERENCE
Wednesday, September 20

8:30a
Welcome

Kari Kammel, Director, A-CAPP Center and Adjunct Professor, College of Law, MSU (BIO)

8:35a
Welcome Keynote

Jim Mancuso, Director, National Intellectual Property Rights Coordination Center and A-CAPP Advisory Board Liaison (BIO)

8:45a
Keynote

Kathi Vidal, Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office (BIO)

8:55a
Panel: Consumer Behavior Trends When Making Online Purchases

MODERATOR:
Kari Kammel, Director, A-CAPP Center and Adjunct Professor, College of Law, MSU (BIO)

PANELIST:
Cindy Braddon, Head of Communications and Public Policy, TRACIT (BIO)
Zach Toczynski, Senior Director, Global Brand Protection, Levi Strauss & Co. and A-CAPP Advisory Board Member (BIO)
Kevin Weaver, Senior Director, Global Brand Protection, Technology & Innovation, Johnson & Johnson (BIO)

In this panel, we will explore consumer behavior in online purchases of counterfeit goods as seen through different perspectives, including how to engage with consumers about their purchases.

9:45a
Break
10:00a
Keynote: A Primer on the INFORM Consumers Act

Carl Settlemyer, Senior Attorney, Advertising Practices, Federal Trade Commission (BIO)

10:30a
Global Survey Results Launch Part 1: Consumer Behavior

Saleem Alhabash, Associate Professor of Public Relations and Social Media, Advertising & Public Relations, MSU (BIO)
Pat Huddleston, Professor of Retailing, Advertising & Public Relations, MSU
(BIO)

11:30a
Lunch

Attendees are encouraged to enjoy lunch on their own at one of the many restaurants near the IPR Center.

1:00p
Global Survey Results Launch Part 2: Impact

Saleem Alhabash, Associate Professor of Public Relations and Social Media, Advertising & Public Relations, MSU (BIO)
Pat Huddleston, Professor of Retailing, Advertising & Public Relations, MSU
(BIO)

2:00p
Panel: The Impact to Consumers of Buying Counterfeit Goods

MODERATOR:
Alaina van Horn, Chief, Intellectual Property Enforcement Branch, Office of Trade, U.S. Customs and Border Protection (BIO)

PANELIST:
Summer Kostelnik, Policy Advisor, Office of the Intellectual Property Enforcement Coordinator, Executive Office of the United States President (BIO)
Holly Lance, Attorney Advisor, Office of Policy & International Affairs, United States Patent and Trademark Office (BIO)
Jennifer Scoggins Hanks, Director, Brand Protection, American Apparel and Footwear Association (BIO)

Many areas have been discussed in the past about ways that consumers can be impacted by their purchase of counterfeit goods. In this panel, we will explore various perspectives on what that impact to consumers is when buying counterfeit goods.

2:45p
Closing

Kari Kammel, Director, A-CAPP Center and Adjunct Professor, College of Law, MSU (BIO)

Who Should Attend

WHO SHOULD ATTEND AND WHY?

Whatever your role in the brand protection industry, the survey results will inform your work going forward.

BRANDS

Understand why consumers choose a counterfeit product rather than your authentic product and use that information to shift business practices and advertising as needed on a country-specific or region-specific basis, or overall.

LAW ENFORCEMENT

Use the survey results to better understand consumer motives for purchasing counterfeit goods, and for insights into how counterfeiters best reach the public to sell their goods – and thus how best to stop counterfeiting in your jurisdiction.

GOVERNMENT

Create more effective policies preventing counterfeiting and enforcing anti-counterfeiting legislation and regulating online marketplaces by better understanding consumer behaviors and perceptions.

ASSOCIATIONS & NON-PROFITS

Advocate for policies that will help consumers and brands successfully with insights into consumer behaviors and how those impact both consumers and brands.

ACADEMIA

Use this research as a springboard for your own research and teaching.

VENDORS

As you assist brands in searching for infringements and counterfeit products, better understanding country-specific behaviors and perceptions can help with your work.

E-COMMERCE AND SOCIAL MEDIA

By better understanding consumer perceptions and behaviors purchasing counterfeit goods online, help protect them in the marketplace through your policies and practices.

Policies & Pricing

TERMS AND CONDITIONS OF ATTENDANCE:

The views and opinions of speakers and participants at summit events do not necessarily reflect those of Michigan State University, the A-CAPP Center, its Industry Advisory Board, including member companies, or summit sponsors, and should not be used for endorsement, advertising purposes, or as legal advice. By registering for the event, attendees acknowledge that their contact information may be included in the conference materials provided to all attendees, as well as the Center’s internal contact lists. By attending the Summit, attendees acknowledge that their image may be captured and used in research, educational and public service programs.

Cancellations made 20 or more days from the summit start date are subject to a $60 cancellation fee. Cancellations made within 20 days of the summit date will not be refunded. Transfer of registration within a company is allowed, but must be submitted via email to heegsar1@msu.edu at least 1 business day prior to the conference start date. Registration cancellations made due to inappropriate registrations by individuals from outside of the allowable participants categories are subject to the cancellation policy.

Conference registration costs are determined by attendee type.

ATTENDEE TYPEEXECUTIVE TRAINING 1
SEPTEMBER 19
EXECUTIVE TRAINING 2
SEPTEMBER 19
BOTH EXECUTVE TRAININGS
SEPTEMBER 19
CONFERENCE
SEPTEMBER 20
Vendors, law firms, e-commerce platforms$750$750$1,350$500
Brands $750 $750 $1,350 $350
Non-profit & academia $750 $750 $1,350 $100
Government$150$150$250FREE

The Center Director has discretion for all issues related to and including registration, admission, and attendance.

Logistics

Travel to the IPR Center

Air Travel

Located in the Crystal City/National Landing neighborhood of Arlington, Virginia, the IPR Center is conveniently located approximately 10 minutes from the Washington-Reagan National Airport (DCA).   It is approximately 40 minutes from Washington Dulles International Airport (IAD) and one hour from Baltimore-Washington International Airport (BWI). 

Local Travel

Located in the Crystal City/National Landing neighborhood of Arlington, Virginia, the IPR Center is conveniently located approximately 10 minutes from the Washington-Reagan National Airport (DCA).   It is approximately 40 minutes from Washington Dulles International Airport (IAD) and one hour from Baltimore-Washington International Airport (BWI). The IPR Center address is 2451 Crystal Drive.

Recommned local travel would be Uber or Metro. Both the Blue and Yellow Metro lines run through the Crystal City Metro station.  More information about the Crystal City Metro station can be found at Crystal City | WMATA

If you will be driving yourself, the IPR Center is located near several public pay-for-parking garages.  The most convenient garage, PMI Parking, is located beneath the IPR Center and can be accessed at the intersection of 23rd Street South and Crystal Drive.  This garage costs approximately $20/day.

Lodging for the Event

There are no room blocks for lodging and attendees are encouraged to make lodging arrangements at their convenience and preference. The following is an alphabetical listing of hotels close to the IPR Center.  The asterisk notates the four hotels that are within walking distance.  For additional information on nearby hotels please visit Hotels | City Life | National Landing

Hotels in Virginia

Comfort Inn Pentagon City
2480 South Glebe Road, Building 2, Arlington, VA 22206
Hotel in Arlington, VA | Comfort Inn® Official Site | Comfort Inn Pentagon City (choicehotels.com)
 
Courtyard by Marriot Arlington Crystal City/Reagan National Airport
2899 Richmond Highway, Arlington, VA 22202
Hotel near DCA | Courtyard Arlington Crystal City/Reagan National Airport (marriott.com)
 
Crowne Plaza Crystal City – Washington, D.C.
1480 Crystal Drive, Arlington, VA 22202
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel – Guest Reservations
 
Crystal City Marriott at Reagan National Airport
1999 Richmond Highway, Arlington, VA 22202
DCA Hotel | Crystal City Marriott at Reagan National Airport
 
Crystal Gateway Marriott
1700 Richmond Highway, Arlington, VA 22202
Crystal City Hotel | Crystal Gateway Marriott
 
DoubleTree by Hilton, Washington, D.C. – Crystal City
300 Army Navy Drive, Arlington, VA 22202
Hotels in Arlington, VA – Find Hotels – Hilton
 
Embassy Suites by Hilton Crystal City National Airport
1393 South Eads Street, Arlington, VA 22202
Hotels in Arlington, VA – Find Hotels – Hilton
 
Hampton Inn and Suites, Arlington Crystal City
2000 Jefferson Davis Highway, Arlington, VA 22202
Hotels in Arlington, VA – Find Hotels – Hilton
 
* Hilton Arlington National Landing (walking distance)
2399 Jefferson Davis Highway, Arlington VA 22202
Hilton Arlington National Landing, VA Hotel at Reagan National Airport
 
Hilton Garden Inn Reagan National Airport
2020 Jefferson Davis Highway, Arlington, VA 22202
Hotels in Arlington, VA – Find Hotels – Hilton
 
Holiday Inn National Airport/Crystal City
2650 Jefferson Davis Highway, Arlington, VA 22202
Reagan Airport Hotels in Arlington | Holiday Inn National Airport/Crystal City (ihg.com)
 
* Hyatt Regency Crystal City at Reagan National Airport (walking distance)
2799 Jefferson Davis Highway, Arlington VA 22202
Crystal City Hotels Near DCA Airport | Hyatt Regency Crystal City at Reagan National Airport
 
* Renaissance by Marriot Arlington Capital View Hotel (walking distance)
2800 South Potomac Ave., Arlington, VA 22202
Family-Friendly Hotel in Arlington VA | Renaissance Arlington Capital View Hotel (marriott.com)
 
* Residence Inn by Marriot Arlington Capital View (walking distance)
2850 South Potomac Ave., Arlington, VA 22202
Arlington, VA Hotels – Crystal City | Residence Inn Arlington Capital View (marriott.com)
 
The Ritz-Carlton Pentagon City
1250 South Hayes Street, Arlington, VA 22202
Hotels in Arlington, VA – Pentagon City Hotels | The Ritz-Carlton, Pentagon City (ritzcarlton.com)
 
Sheraton Pentagon City
900 S. Orme Street, Arlington, VA 22204
Sheraton Pentagon City Hotel | Marriott Bonvoy
 
The Westin Crystal City Reagan National Airport
1800 Jefferson Davis Highway, Arlington, VA 22202
Crystal City Hotels | Crystal City, VA Hotels | The Westin (marriott.com)

Hotels in Washington, DC (must drive across the 14th Street Bridge)

Canopy by Hilton Washington, DC/The Wharf
975 7th Street SW, Washington, DC, 20024
Canopy By Hilton Washington DC The Wharf – Guest Reservations
 
Hyatt House Washington, DC/The Wharf
725 Wharf Street SW, Washington, DC 20024
Extended Stay Washington DC Wharf Hotel | Hyatt House Washington DC / The Wharf
 
InterContinental – Washington, DC/The Wharf
801 Wharf Street SW, Washington, DC 20024
Luxury Waterfront Hotel in D.C. | InterContinental Washington D.C. – The Wharf (ihg.com)

Event Location at the IPR Center

IPR Center- 2451 Crystal Drive, Arlington, VA

Registration and breakfast will take place on the second floor of the IPR Center facility (Suite 200). Presentations and panels will take place in the first floor auditorium, behind the elevators.

Sponsors

Unlike many other conference hosts, Michigan State University is not an association that collects membership dues to provide seed money to support its events, and we work to keep registration rates lower than the industry average so all organizations can attend. As a result, our events would not be possible without support from our sponsors. Reach the 500+ stakeholders A-CAPP partners with and be seen as helping the greater good in the fight against counterfeit products and protecting brands by sponsoring the event!

SPONSORS

Registration Sponsor

Break Sponsor