Senior Specialist, Product Integrity Program Analyst

Qualifications

• Bachelors Degree is required
• A minimum of 5 years of relevant experience in reporting, analytics, or statics
• Ability to work in highly collaborative and matrixed environment
• Must be innovative and independent, able to manage an aggressive workload in a high performing environment
• Proven ability to work in varying situations, from committee work in which a “team player” approach is essential to situations in which considerable independence and self-motivation is required
• Demonstrated ability to work with wide range of individuals from diverse backgrounds, countries of origin, and at varying levels within the corporate structure
• Proven ability to successfully deploy analytical, statistical-based reporting processes which help drive critical business decisions by analyzing metrics and designing reports with Intelligence and Risk Management based methodologies
• Experience writing and developing risk assessment reports and processing data to convert them into charts, graphs, and other metric-based visualizations
• Excellent verbal/written communication skills
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements
• No Travel Required

Responsibilities

• Reporting to the Global Security Associate Director – Product Integrity Intelligence, this position will serve the Reporting Analyst function for Product Integrity, worldwide
• Lead for global product information collections, analytics, and oversight and production of all reporting and documentation management and output as well as leading oversight of the Global Security event and data management system, aiding the Product Integrity mission for Global Security
• Leads oversight of robust event and data management system that catalogs, and tracks information associated with product integrity investigations
• Leads analysis and oversight of accuracy of events and data collected into intelligence management systems with minimal oversight
• Provide regular evaluation and any necessary enhancements to event and data management policies, procedures, and systems to assure the accurate, efficient, and timely handling of Product Integrity information
• Assure that all event and data management and related systems remain compliant with applicable legal standards and requirements to support criminal and civil court submissions
• Serve as global subject matter expert for Product Integrity event and data management system and provide guidance and assistance to remote users with their data reporting needs
• Manage necessary data integrity checks and updates to event and data management system in timely fashion
• Own and maintain metrics-based report production using internal and external tools such as Tableau, Spotfire, Word, PPT and Excel
• Develop and execute Product Integrity KPI measurements
• Own and maintain creation of ongoing risk assessments and reports and ensure data quality with minimal oversight
• Process product integrity data and convert them into charts, graphs, reports and other intelligence documents
• Enhance current operations for research and reporting by evaluating necessary software and supporting vendor management as applicable
• Develop and execute analysis and reporting on data trending based on investigative understanding of Product Integrity matters
• Provide support to Product Integrity investigations by developing and maintaining information lookups and investigative report production
• Develop and execute fluid communication for information sharing related to analytics and data dissemination, to both internal stakeholders and external partners
• Provide timely reporting of Product Integrity events based on written procedures

Associate Director, Product Integrity Operations

Qualifications

• Experienced investigative professional with a minimum of ten (10) years of industry security experience or ten (10) of public sector criminal investigative experience
• Established range of professional contacts, polished interpersonal skills, excellent research and writing abilities under extremely tight deadlines and competing demands, and familiarity with the range of professional literature in this area.
• Ability to identify investigative issues and customize, implement/execute solutions
• Deep understanding of transnational organized crime group investigations and enforcement-based solutions
• Understanding of Law Enforcement investigations and experience in generating case reports for criminal and civil enforcement actions
• Demonstrated experience in development of proactive, intelligence-led investigations
• Demonstrated experience in successful vendor management
• Excellent verbal and written communication skills
• Demonstrated experience in successful program management
• Ability to work in highly collaborative and matrixed environment
• Must be innovative and independent, able to manage an aggressive workload in a high performing environment
• Demonstrated experience interacting with senior leadership and government officials
• Committed to successfully leading and managing in a matrixed environment with exceptional level of collaboration, clarity and honesty in dealing with peers, team members and all others in a flat and nimble organization.
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements
• Proven ability to work in varying situations, from committee work in which a “team player” approach is essential to situations in which considerable independence and self-motivation is required
• Demonstrated ability to perform under pressure and respond rapidly to breaking situations. Sound, proven judgment is a must
• Demonstrated ability to work with wide range of individuals from diverse backgrounds, countries of origin, and at varying levels within the corporate structure.

Responsibilities

• Support the develop and execution of the Merck Animal Health Product Integrity strategy
• Serve as the global lead and internal liaison for Merck Animal Health Product Integrity operations
• Analyze counterfeiting exposures and implement cost effective passive, reactive, and proactive programs to address these exposures
• Management of threat assessments and market surveys used to identify and quantify Product Integrity threats
• Management of counterfeit, diversion and tampering notifications and follow-up for the US/Canada region
• Management and coordination of Product Integrity cases to assure completion and compliance with internal and external reporting requirements
• Coordination of program for proactive, intelligence-led Product Integrity investigations and enforcement within the US/Canada region
• Oversight of investigative vendor relationships and contractors in the US/Canada region
• Conduct/oversee customer and stakeholder requested select Product Integrity investigations, worldwide
• Coordinate with Law Enforcement Agencies on the referral of US/Canada Product Integrity cases, to include case reports for submission to agencies
• Collaboration with Merck colleagues on the use of advanced intelligence tools for application to Product Integrity problem sets
• Liaise with internal business clients to support product security feature development, as requested by Executive Director of Product Integrity or his/her delegate
• Cultivate and maintain relationships that support internal and external engagement and advocacy for Product Integrity matters at Merck
• Establish and maintain seamless interface with customers and stakeholders
• Maintain close liaison with regional government, industry, investigative, and law enforcement professionals as it relates to Product Integrity matters
• Handle high volume and complex caseload with little oversight
• Accountable to assigned client groups and GSG management for efficient and highly effective delivery of anti-counterfeiting investigative services

Senior Analyst, Product Integrity Intelligence

(embedded contractor role)

Qualifications

• Bachelor’s degree
• Strong statistical skills to help collect, measure, organize, and analyze data
• Ability to identify issues and customize, implement/execute solutions
• Ability to work in highly collaborative and matrixed environment
• Must be innovative and independent, able to manage an aggressive workload in a high performing environment
• Proven ability to work in varying situations, from committee work in which a “team player” approach is essential to situations in which considerable independence and self-motivation is required
• Demonstrated ability to work with wide range of individuals from diverse backgrounds, countries of origin, and at varying levels within the corporate structure.
• Proficiency in Microsoft Office
• Knowledge of data visualization software like Tableau, Qlik
• Excellent verbal/written communication skills
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements

Responsibilities

Event and Data Management System

• Support Product Integrity Reporting Lead/Program Analyst to oversee robust event and data management system that catalogs and tracks information associated with product integrity investigations;
• Evaluate event and data management policies, procedures, and systems to assure the accurate, efficient, and timely handling of Product Integrity information.
• Support data quality checks for event and data management and related systems to assure they remain compliant with applicable legal standards and requirements to support criminal and civil court submissions.
• Support global subject matter expert for Product Integrity event and data management system and provide guidance and assistance to remote users with their data reporting needs.

Analytics

• Maintain metrics-based report production using internal and external tools such as Spotfire, Tableau, Word, PPT and Excel
• Cleanse, analyze, and interpret data sets to support and provide data driven approaches and informed assessments of risk
• Work directly with external service providers to innovate new technologies and methodologies.
• Support analysis and reporting on data trending based on investigative understanding of Anti-Counterfeit matters including Risk Assessment development

Product Integrity support

• Support fluid communication for information sharing related to analytics and data dissemination, to both internal stakeholders and external partners.
• Provide timely reporting of Product Integrity events based on written procedures
• Support ad-hoc requests to collect and analyze data and provide statistical insight associated with trends in investigations
• Support management of content for the Company Product Integrity Intranet Sync Page

Analyst, Product Integrity

(embedded contractor role)

Qualifications

• Bachelor’s degree
• Data entry experience across multiple industries using various programs/software.
• Resourceful and independent; ability to manage an aggressive workload in a high-performing environment & occasionally make decisions with limited oversight.
• Adherence to time-sensitive data entry deadlines & excellent organizational skills.
• Ability to take detailed notes and transcribe them into formal reports for case management system input.
• Exceptionally proficient in Microsoft Office (Word, PowerPoint, Excel, etc.).
• Detail-oriented & capable of delivering a high level of accuracy.
• Strong writing skills.

Responsibilities

• Transposing historical, unstructured case data to a structured format in preparation for its upload to new case management system.
• Using a predetermined methodology to extract relevant forensic intelligence from source data and upload to new host.
• Inputting extracted data into database, ensuring analytical links are being identified proactively.
• Identifying data deficiencies & discrepancies by continually monitoring ongoing and closed cases globally, resolving them by communicating with appropriate parties to obtain all necessary and/or missing information.
• Cleaning and/or purging obsolete data to ensure accuracy of anticipated metrics-based analyses.
• Maintaining database by entering new and updated information for Financial Integrity
• Preparing reports for Financial Integrity
• Miscellaneous ad hoc data entry & administrative assignments for other teams within Product Integrity.